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How selir77 Handles Your Personal Data

We collect only what we need to run your account and process deposits through DANA, OVO, and GoPay — nothing more. This policy explains exactly what we store, why we store it, and how you can request changes or deletion at any time.

Account data protectionDANA, OVO, GoPay wallet privacyYour right to access and deleteCookies and session dataContact us to update your records
selir77 How selir77 Handles Your Personal Data
PRIVACY CONTACT PATHS

How to Reach Us About Your Privacy

If you have a question about your data, want to update your account details, or need to request deletion, our support team handles privacy requests directly. Reach out through any of the channels below and we will respond as promptly as our queue allows.

Live Chat Open the chat widget inside your account dashboard. Our team handles data access and correction requests through this channel alongside general account queries.
Email Support Send your privacy request to our support email address listed in the account help section. Include your registered phone number so we can verify your identity before acting.
Account Help Centre The Help Centre inside your account covers the steps for data requests, wallet unlinking, and how to update your registered DANA, OVO, or GoPay details.
HOW WE PROTECT YOU

Data Handling, Cookies and Account Security

We apply several layers of protection across your account and the data attached to it. From how cookies behave in your browser to how long we retain your transaction records, each practice below reflects how we actually operate — not a general statement of intent.

Cookie and Session Management

We use session cookies to keep you logged in and preference cookies to remember your language and wallet selection. You can clear these via your browser settings at any time without losing your account.

Account Security and Access

Login attempts trigger an OTP verification step sent to your registered phone number. Unusual device changes prompt an additional identity check before wallet access is restored.

Data Retention and Deletion

We retain transaction records for as long as applicable regulations require. After your account is closed, non-regulatory data is deleted within the period stated in our retention schedule, available on request.

Requesting Changes to Your Data

Contact support through live chat or email to request a correction, export, or deletion of your personal data. We verify your identity first, then process the request within our standard response window.

Common Questions About Your Data on selir77

These are the questions we see most often from account holders in Indonesia about how their personal information is managed, stored, and protected on our platform.

We collect your name, phone number, email address, and the wallet ID linked to your DANA, OVO, or GoPay account. We do not collect your full wallet PIN or payment credentials.

We share only what payment processors like DANA, OVO, and GoPay require to complete your transaction. We do not sell or share your data with advertisers or unrelated third parties.

Contact our support team via live chat or email with your registered phone number. We verify your identity first, then provide your data export within our stated response period.

Yes. Submit a deletion request through support. Regulatory transaction records are retained as required by applicable law; all other personal data is removed after your account is closed.

We use session and preference cookies to keep your account active and remember your wallet selection. Clear or block them through your browser settings — this will not delete your account.

We store only the wallet reference needed to route transactions. Full credentials stay with your e-wallet provider. Unusual login activity triggers an OTP check before any wallet action proceeds.
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Privacy Policy

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.